Thursday, August 5, 2010

Looking for User Training for Windows and Office? Check out ELF.

Looking for a way to provide tips about Windows 7 or Office at your office? The Microsoft Enterprise Learning Framework gives you fast access to information that you can share with users regarding the deployment and usage of Windows client operating systems and office applications.  Walk through a few steps, select the OS and applications that you need, and then review the list of articles and short videos that you can share as you deploy new software.

All the links lead to content that is available on online, but its neatly organized in a way you can share with information workers in your organization.  According to the Microsoft site, you can use ELF for a variety of purposes:

  1. As part of your deployment communication plan. Select the timeframe (for example, a month before deployment, a week after deployment) and category of employee (for example, Information Workers) and then generate a sample e-mail with topic recommendations for your employees.
  2. To identify a few key learning topics for a particular feature, such as Search. For example, you could include links to Windows Online Help topics about the Search feature on your corporate intranet site.
  3. Any time, to get ideas for tips-and-tricks topics for newsletters, your intranet support site or lunch-and-learn presentations. 
Finally, need documentation for some of your own applications so you can share tips with others?  Try using the Problem Steps Recorder that's included with Windows 7.  Not only a great way to troubleshoot issues, you can use the tool to capture screen shots with captions that you can use as a starting point for your own instructional documents.

2 comments:

  1. It sounds like a good tool, but I found many (like over 50%) of the links don't work. :-(

    ReplyDelete
  2. Shame about the links not working consistently. It looked like a good resource otherwise.

    ReplyDelete

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